Terms and Conditions
Last updated: March 18, 2022
1. Contractual Relationship
These Terms of Use (“Terms”) govern the access or use by you, an individual, from within any country in the world (excluding the United States and its territories and possessions and Mainland China) of applications, websites, content, products, and services (the “Services”) made available by At Door (Hong Kong) Limited, a private limited liability company established in Hong Kong, having its offices at Room D2, 2nd Floor, Hung Cheong Factory Building, 3 Kwong Cheung Street, Lai Chi Kok, Kowloon, registered at the Company Registry under number [Registration Number] (“At Door”).
PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.
Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and At Door. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. At Door may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.
Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.
At Door may amend the Terms related to the Services from time to time. Amendments will be effective upon At Door’s posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.
At Door may provide to a claims processor or an insurer any necessary information (including your contact information) if there is a complaint, dispute or conflict, which may include an accident, involving you and a Third Party Provider and such information or data is necessary to resolve the complaint, dispute or conflict.
2. The Services
The Services constitute a technology platform that enables users of At Door’s mobile applications or websites provided as part of the Services (each, an “Application”) to arrange and schedule [hair dressing, manicure, beauty treatment, massage] services with independent third party providers of such services, including independent third party providers under agreement with At Door or certain of At Door’s affiliates (“Third Party Providers”). Unless otherwise agreed by At Door in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use. YOU ACKNOWLEDGE THAT AT DOOR DOES NOT PROVIDE [HAIR DRESSING, MANICURE, BEAUTY TREATMENT, MASSAGE] SERVICES OR FUNCTION AS A SERVICE PROVIDER AND THAT ALL SUCH [HAIR DRESSING, MANICURE, BEAUTY TREATMENT, MASSAGE] SERVICES ARE PROVIDED BY INDEPENDENT THIRD PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY AT DOOR OR ANY OF ITS AFFILIATES.
License.
Subject to your compliance with these Terms, At Door grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by At Door and At Door’s licensors.
Restrictions.
You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by At Door; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.
Provision of the Services.
You acknowledge that portions of the Services may be made available under At Door’s various brands or request options associated with [hair dressing, manicure, beauty treatment, massage]. You also acknowledge that the Services may be made available under such brands or request options by or in connection with: (i) certain of At Door’s subsidiaries and affiliates; or (ii) independent Third Party Providers.
Third Party Services and Content.
The Services may be made available or accessed in connection with third party services and content (including advertising) that At Door does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. At Door does not endorse such third party services and content and in no event shall At Door be responsible or liable for any products or services of such third party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited and/or their applicable international subsidiaries and affiliates will be third-party beneficiaries to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third party beneficiary’s terms of service.
Ownership.
The Services and all rights therein are and shall remain At Door’s property or the property of At Door’s licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner At Door’s company names, logos, product and service names, trademarks or services marks or those of At Door’s licensors.
3. Your Use of the Services
User Accounts.
In order to use most aspects of the Services, you must register for and maintain an active personal user Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to At Door certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or At Door’s termination of these Terms with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by At Door in writing, you may only possess one Account.
User Requirements and Conduct.
The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes. You will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.
Promotional Codes.
At Door may, in At Door’s sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third Party Provider’s services, subject to any additional terms that At Door establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by At Door; (iii) may be disabled by At Door at any time for any reason without liability to At Door; (iv) may only be used pursuant to the specific terms that At Door establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. At Door reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that [At Door determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.
User Provided Content.
At Door may, in At Door’s sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to At Door through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions (“User Content”). Any User Content provided by you remains your property. However, by providing User Content to At Door, you grant At Door a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and At Door’s business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.
You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant At Door the license to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor At Door’s use of the User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by At Door in its sole discretion, whether or not such material may be protected by law. At Door may, but shall not be obligated to, review, monitor, or remove User Content, at At Door’s sole discretion and at any time and for any reason, without notice to you.
Network Access and Devices.
You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device and you shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. At Door does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
4. Payment
You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider (“Charges ”). After you have received services or goods obtained through your use of the Service, At Door will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by At Door. You retain the right to request lower Charges from a Third Party Provider for services or goods received by you from such Third Party Provider at the time you receive such services or goods. At Door will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service or good. At Door reserves the right to limit the amount of any Charges that may be paid in cash, and if limited, you must provide an alternative form of payment.
All Charges are due immediately and payment will be facilitated by At Door using the preferred payment method designated in your Account, after which At Door will send you a receipt by email. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that At Door may, as the Third Party Provider’s limited payment collection agent, use a secondary payment method in your Account, if available.
As between you and At Door, At Door reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in At Door’s sole discretion. Further, you acknowledge and agree that Charges applicable in certain geographical areas may increase substantially during times of high demand. At Door will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof. At Door may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for services or goods from a Third Party Provider at any time prior to such Third Party Provider’s arrival, in which case you may be charged a cancellation fee.
This payment structure is intended to fully compensate the Third Party Provider for the services or goods provided. Except with respect to taxicab transportation services requested through the Application, At Door does not designate any portion of your payment as a tip or gratuity to the Third Party Provider. Any representation by At Door (on At Door’s website, in the Application, or in At Door’s marketing materials) to the effect that tipping is “voluntary,” “not required,” and/or “included” in the payments you make for services or goods provided is not intended to suggest that At Door provides any additional amounts, beyond those described above, to the Third Party Provider. You understand and agree that, while you are free to provide additional payment as a gratuity to any Third Party Provider who provides you with services or goods obtained through the Service, you are under no obligation to do so. Gratuities are voluntary. After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback about your Third Party Provider.
Repair or Cleaning Fees.
You shall be responsible for the cost of repair for damage to, or necessary cleaning of, Third Party Provider vehicles and property resulting from use of the Services under your Account in excess of normal “wear and tear” damages and necessary cleaning (“Repair or Cleaning”). In the event that a Third Party Provider reports the need for Repair or Cleaning, and such Repair or Cleaning request is verified by At Door in At Door’s reasonable discretion, At Door reserves the right to facilitate payment for the reasonable cost of such Repair or Cleaning on behalf of the Third Party Provider using your payment method designated in your Account. Such amounts will be transferred by At Door to the applicable Third Party Provider and are non-refundable.
5. Disclaimers; Limitation of Liability; Indemnity.
DISCLAIMER.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” AT DOOR DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, AT DOOR MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. AT DOOR DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
LIMITATION OF LIABILITY.
AT DOOR SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF AT DOOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AT DOOR SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF AT DOOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AT DOOR SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND AT DOOR’S REASONABLE CONTROL. IN NO EVENT SHALL AT DOOR’S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED FIVE HUNDRED EUROS (€500).
AT DOOR’S SERVICES MAY BE USED BY YOU WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT AT DOOR HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.
THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 5 DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
Indemnity.
You agree to indemnify and hold At Door and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) At Door’s use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.
6. Governing Law; Arbitration.
Except as otherwise set forth in these Terms, these Terms shall be exclusively governed by and construed in accordance with the laws of Hong Kong, excluding its rules on conflicts of laws. The Vienna Convention on the International Sale of Goods of 1980 (CISG) shall not apply. Any dispute, conflict, claim or controversy arising out of or broadly in connection with or relating to the Services or these Terms, including those relating to its validity, its construction or its enforceability (any “Dispute”) shall be first mandatorily submitted to mediation. If such Dispute has not been settled within sixty (60) days after a request for mediation has been submitted under such mediation, such Dispute can be referred to and shall be exclusively and finally resolved by arbitration.
7. Other Provisions
Claims of Copyright Infringement.
Claims of copyright infringement should be sent to At Door’s designated agent.
At Door may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, or by written communication sent to your address as set forth in your Account. You may give notice to At Door by written communication to At Door's address at Room D2, 2nd Floor, Hung Cheong Factory Building, 3 Kwong Cheung Street, Lai Chi Kok, Kowloon.
General.
You may not assign or transfer these Terms in whole or in part without At Door’s prior written approval. You give your approval to At Door for it to assign or transfer these Terms in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of At Door’s equity, business or assets; or (iii) a successor by merger. No joint venture, partnership, employment or agency relationship exists between you, At Door or any Third Party Provider as a result of the contract between you and At Door or use of the Services.
If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words “including” and “include” mean “including, but not limited to.”
條款和條件
1. 合約關係
本使用條款（「本條款」）適用於您個人在世界任何國家（不包括美國及其領土和屬地以及中國內地）存取或使用 上門(香港）有限公司 提供的應用程式、網站、內容、產品和服務（統稱「本服務」,詳細定義如下）。上門(香港）有限公司 是一間在香港成立的私人有限責任公司，其辦公地址為 九龍荔枝角光昌街3號鴻昌工廠大廈2樓D2室，於香港公司註冊處的註冊號為 (number)（「上門」）。
請在存取或使用本服務之前仔細閱讀本條款。
您存取和使用本服務，即代表您同意受確立您與上門之間合約關係的本條款約束。若您不同意本條款，您可能無法存取或使用本服務。本條款明確取代此前與您達成的協議或安排。上門可隨時出於任何理由立即終止與您相關的本條款或任何本服務，或普遍停止提供或拒絕存取本服務或其任何部分。
補充條款可能適用於若干服務，如針對特定事件、活動或促銷的政策，且該等補充條款將就適用的本服務向您披露。就適用服務而言，補充條款是本條款的補充，並應視為本條款的一部分。若補充條款與本條款在適用服務方面存在衝突，概以補充條款為準。
上門可能不時修訂有關本服務的條款。修訂將在上門此處發佈經更新條款，或適用服務的經修訂政策或補充條款之後生效。您在該發佈後繼續存取或使用本服務，即表示您同意接受經修訂的本條款約束。
若有涉及您和第三方提供商（詳細定義如下）的投訴、爭議或衝突，其中可能包括意外，且解決投訴、爭議或衝突必要相關資訊或資料，則上門可向索賠處理商或保險商提供任何必要資訊（包括您的聯絡資訊）。
2. 本服務
本服務構成存取上門以多種方式包括手機及/或網站應用程式提供的技術平台(及任何相關內容) （「應用程式」） 。 除其他事項外，該等應用程式將(i)協助您聯繫獨立第三方提供商,（「第三方提供商」）, 以便向該第三方提供商購買服務或商品, 包括但不限於剪髮, 修甲, 美容, 按摩服務（ 「項目」）；(ii) 使您能够接收任何相關內容或服務，包括付款處理和用戶支援。就與剪髮, 修甲, 美容, 按摩服務相關的某些請求選項，作為第三方提供商向您提供的服務的一部分，該方可以代表您從第三方（如適用）訂購、購買及/或就項目付款。除非上門與您另行達成的書面協議中另有約定外，否則本服務僅供您的個人、非商業使用。
您確認
(i) 上門不提供剪髮, 修甲, 美容, 按摩服務，並且所有此類剪髮, 修甲, 美容, 按摩服務均由未受上門或其任何聯屬公司僱用的第三方提供商提供;
(ii) 在法律允許的最大範圍內，上門對任何第三方提供商在提供和派送項目方面的行為或不作為概不負責，對由第三方提供商提供項目的狀況、標準和質量不承擔任何責任, 亦不保證資訊（包括平台上顯示項目的資訊、照片或圖像）的準確性或完整性。照片及圖像可能在平台上顯示作說明之用及僅供您參考，並不以明示或暗示的方式形成或構成為任何要約、合同、陳述或保證的一部分。
(iii) 第三方提供商應全權負責就提供相關服務和項目（如適用）從相關方、監管機構和政府機構取得所有適用的批准、授權、同意及許可；及
(v) 上門或其聯屬公司為了公共安全或維護服務質量而作出的任何安全或其他相關努力、功能、流程、政策、標準或其他工作（無論是否適用法規要求）並不表示與第三方提供商之間存在僱傭關係。
許可
在您遵守本條款的前提下，上門向您授予一項有限、非排他性的、不可分許可、可撤銷、不可轉讓且免費的許可，用於：(i) 僅就使用本服務, 在您的個人設備上存取和使用應用程式；及 (ii) 存取和使用可能透過本服務提供的任何內容、資訊和相關材料，但在各種情況下僅用於您的個人、非商業用途。未明確在此授予的任何權利均由 上門 及其許可方保留。
限制
您不得：(i)從本服務的任何部分中移除任何版權、商標或其他所有權聲明；(ii) 重製、修改、製作基於本服務的衍生作品、分發、許可、出租、出售、轉售、轉讓、公開展示、公開演示、傳輸、串流、廣播或以其他方式利用本服務，上門明確允許除外；(iii) 對本服務進行反編譯、逆向工程或拆解，適用法律允許除外；(iv) 連結、鏡像複製或訊框框化本服務的任何部分；(v) 致使或啟動任何程式或腳本，以截取、索引、勘查本服務的任何部分或以其他方式就本服務的任何部分進行資料挖掘，或不適當地加重本服務的任何方面的運營及／或功能的負擔, 或阻礙其運營及／或功能；或 (vi) 試圖在未經授權的情況下存取或損害本服務的任何方面或其相關系統或網路。
本服務的提供
您確認本服務部分可能會透過 上門的各種品牌的請求選項提供。您亦確認本服務可能透過該等品牌或請求選項由以下各方或與以下各方有關提供：(i) 上門的若干子公司和聯屬公司；及/或 (ii)第三方提供商。
第三方服務和內容
本服務可能以與不受 上門控制的第三方服務及內容（包括廣告）有關的方式提供或存取。您確認不同的使用條款和隱私權政策可能適用於您就該等第三方服務和內容的使用。上門 並未認可第三方服務和內容，且在任何情況下，上門不對該等第三方提供商的任何產品或服務負責或承擔責任。此外，如果您使用為 Apple iOS、Android、Microsoft Windows 或 Blackberry 移動設備分別開發的應用程式存取本服務，Apple Inc.、Google, Inc.、Microsoft Corporation 或 BlackBerry Limited 及／或其適用的國際子公司和聯屬公司將成為本合約的第三方受益人。該等第三方受益人並非本合約簽署方，並不負責以任何方式提供或支援本服務。您使用該等設備存取本服務時須受適用的第三方受益人服務條款的所載條款規限。
所有權。
本服務及其中的所有權利屬於及始終屬於 上門的財產或 上門 許可方的財產。本條款或您對本服務的使用均不向您轉讓或授予以下任何權利：(i) 本服務的權利或與之相關的權利, 根據上文授予的有限許可除外；或 (ii) 使用或以任何方式提述 上門 或其許可方的公司名稱、標誌、產品及服務名稱、商標或服務標記。
3.您對本服務的使用
用戶帳戶
為了使用大部分服務，您必須註冊並保有一個活躍的個人用戶服務帳戶（「帳戶」）。您必須年滿 18 歲或您所在司法管轄區的法定成年年齡（若並非 18 歲），以獲得一個帳戶。註冊帳戶要求您向 上門 提交若干個人資訊，例如您的姓名、地址、手機號碼及年齡，以及至少一種有效的付款方式（信用卡或已接受的付款合作夥伴）。您同意保持您的帳戶中資訊準確、完整和適時更新。若您未能保持帳戶資訊準確、完整和適時更新，包括檔案中的付款方式無效或過期，均可能導致您無法存取和使用本服務或 上門 終止與您簽訂的本協議。您須對您帳戶下的所有活動負責，並同意始終保持您的帳戶用戶名稱和密碼安全及保密。除 上門 另有書面許可外，否則您只能擁有一個帳戶。
用戶要求和行為
您同意遵守上門的社群守則。不遵守社群守則或任何違反該些條款的行為可能會導致永久失去存取服務的權利。
本服務不供 18 歲以下人士使用。您不得授權第三方使用您的帳戶; 除非由您陪同, 否則您亦不得允許 18 歲以下人士從第三方提供商處獲得服務。您不得將帳戶轉讓或以其他方式轉移予任何其他人士或實體。您同意在使用本服務時遵守所有適用的法律，且您僅可出於合法目的使用本服務。您在使用本服務時不會對第三方提供商或任何其他方造成滋擾、煩擾、不便或財產損失。在某些情況下，您可能被要求提供年齡、身份證明或其他身份驗證方法以存取或使用本服務，或通過平台購買某些項目。您同意，若您拒絕提供年齡、身份證明或其他身份驗證方法，您可能無法存取或使用本服務及/或項目。
發送簡訊
創建一個帳戶即表明您同意本服務可能會向您發送資訊文字訊息 (SMS)、推送通知及/或電子郵件，作為您使用服務的正常業務操作的一部分。
創建一個帳戶即表示您同意上門、上門 Technologies，Inc及其各自的子公司、代表、聯屬公司、管理人員和董事可以通過電話、文字短訊（包括通過自動電話撥號系統及/或通過人工或預先錄製的語音）或電子郵件發送至您或代表您就一個上門帳戶提供的任何電話號碼或電子郵件地址, 與您聯繫(包括出於促銷目的)。
您明白您無需提供此同意作為購買任何財產、商品或服務的條件。您可以在此處選擇不接收來自上門的促銷電子郵件。您亦可以按照訊息中的取消訂閱的指引，選擇不接收來自上門的電子郵件和其他訊息。即使您選擇不接收此類促銷訊息，上門仍可能會向您發送非促銷訊息。
在懷疑欺詐或非法活動的情況、或出於安全目的, 您同意上門可以使用您就一個上門帳戶提供的任何電話號碼（包括通過文字或語音記錄訊息）或您的電子郵件地址與您聯繫。
優惠序號
可能自行決定發行優惠序號（「優惠序號」）, 而該優惠序號可用於兌換帳戶信用額度或其他有關本服務及／或第三方提供商提供的服務的功能或利益, 並受上門 針對每個優惠序號設立的附加條款所限制。您同意，優惠序號：(i) 須以合法手段使用，並用於預期受眾及目的；(ii)不得以任何方式複製、出售、轉讓, 或公開（無論是向公共形式或其他形式公佈）優惠序號, 獲 上門明確許可除外；(iii)可能隨時因任何理由被上門 停用，上門 對此不承擔任何責任；(iv) 只可根據 上門針對此等優惠序號制定的特別條款使用；(v) 不適用於現金；及 (vi) 可能在您使用前失效。若 上門 認定或相信優惠序號的使用或兌現是錯誤、帶有欺騙性、非法，或違反適用的優惠序號條款、本條款及/或適用的社群守則，則 上門 保留對透過您或其他任何用戶使用優惠序號所得信用額度或其他功能或利益予以預留或扣除的權利。
用戶提供的內容
上門 可能自行決定允許您不時透過本服務向上門 提交、上傳、發佈或以其他方式提供文本、音訊及／或視訊內容及資訊，包括有關本服務的評論和反饋、發送支援請求、及就競賽及促銷提交條目（「用戶內容」）。您所提供的任何用戶內容均屬於您的財產。然而，通過向 上門 提供用戶內容，您授予上門一項在全球範圍內永久的、不可撤銷的、可轉讓的、免費的許可，並使其有權以目前已知或隨後產生的所有形式和散播渠道（包括有關本服務及 上門 業務, 以及於第三方網站和服務）再許可、使用、複製、修改、衍生創作、分發、公開展示、公開演示以及以其他任何形式使用該等用戶內容, 而無須另行通知您或獲得您的同意，且無需向您或其他任何個人或實體支付費用。
您特此聲明及保證：(i) 您為所有用戶內容的唯一及獨有所有人，或擁有就上述用戶內容向 上門 授予許可所需的所有權利、許可、同意及豁免權；及 (ii) 用戶內容或由您提交、上傳、發佈或以其他方式提供的該用戶內容或 上門 獲准使用用戶內容的行為均不會侵犯、侵佔、或違反第三方的知識產權或所有權權利、公開權或隱私權，或導致違反任何適用的法律或法規。
您同意不會提供 (由上門 自行認為)屬誹謗、中傷、令人憎惡、暴力、淫穢、色情、非法或其他攻擊性的用戶內容,無論該等材料受法律保護與否。上門 可能（但並無義務）在未告知您的情況下，隨時以任何原因經全權審查、監控、或刪除用戶內容。
網路權限及設備
您有責任取得必要的數據網路權限以使用本服務。若您透過無線設備存取或使用本服務，則可能產生您移動網路的數據及訊息資費及費用，且該等資費及費用由您承擔。您有責任取得並更新所必需的兼容硬體或設備, 以存取及使用本服務及應用程式及任何更新。上門 並不保證本服務或其中任何部分將在任何特定硬體或設備上運行。此外，本服務可能會受使用網際網路及電子通信時固有的故障及延遲限制。
4. 付款
您理解，使用本服務的過程可能導致第三方提供商就您獲得的服務及/或商品收取費用（「費用」）。在您透過使用本服務獲得服務及/或商品後，上門 將代表第三方提供商以其有限收款代理人的身份協助您支付適用費用。以該等方式支付費用應視為等同於您直接向第三方提供商付款。如法律規定, 費用將包含適用稅項。除 上門 另行決定外，您支付的費用均為最終款項且不予退還。當您收到服務或商品時，您有權要求第三方提供商降低就您自第三方提供商收到的該服務或商品所收取的費用。上門 將根據第三方提供商的任何要求就特定服務或商品的修改費用。
所有費用均應立即支付，且上門 將根據您帳戶中指定的優先付款方式協助您支付費用，隨後 上門 將代表第三方提供商透過電子郵件向您發送收據。若您的首選帳戶支付方式被認為已經到期、無效或無法收取費用，您同意 上門作為第三方提供商有限收款代理人使用您帳戶中的備用支付方式（如有）。
在您與 上門 之間，對於透過使用本服務取得任何或所有服務或商品的費用，上門 將隨時代表第三方提供商保留設立、刪除及／或修訂該等費用的權利。此外，您確認並同意在特定地理區域，費用可能在高需求時段大幅增加。上門將盡合理的努力通知您可能適用的費用，但無論您是否意識到此類費用或其金額，您都將負擔在您的帳戶下產生的費用。上門 可能不時向特定用戶提供促銷價格，此可能會導致在使用本服務時取得相同或類似服務或商品的收費不同; 除該等促銷價格亦向您提供外, 您同意該等促銷價格不會影響您對本服務的使用或適用於您的費用。您可在第三方提供商到達之前隨時選擇取消您對其服務或商品的要求，在此情況下, 第三方提供商可能會向您收取終止費用。
該支付結構旨在充分就向您提供的服務或商品對第三方提供商進行補償。上門 不會指定您所付款項中的任何一部分作為給予第三方提供商的賞錢或小費。上門（於 [上門 的網站、應用程式或 上門 的市場推廣材料中）所作表示您就服務及/或商品作出付款時給予小費是「自願」、「非必要」及／或「已包含於費用中」的任何聲明，並不意味著 上門 將在上述情況外, 會向第三方提供商提供任何額外款項。您理解並同意，雖然您可自願就透過本服務取得、第三方提供商向您提供的服務或商品向該第三方提供商支付額外費用作為小費，但您並無此義務。小費均為自願支付。當您透過本服務獲得服務或商品後，您將有機會對您的體驗進行評級並提交您對第三方提供商的其他反饋。
修理或清洗費用
您必須承擔, 因在您的帳戶使用本服務而導致第三方提供商之車輛及財物產生超出正常「磨損」範圍外損傷或必要清洗（「維修或清洗」）的損傷修理和必要清洗費用。若第三方提供商報告需要進行維修或清洗，且該等維修或清洗要求經 上門 合理酌情權核實，上門 保留代表第三方提供商透過您在帳戶中指定的付款方式就該等維修或清洗的合理費用協助您付款的權利。該等款項將由 上門 轉交至適用的第三方提供商，且不予退還。
此外，如果您不遵守本條款，您可能要承擔費用，（包括但不限於）因您不遵守該等條款而引起的或與之相關的無法正常完成交易的費用。
5. 免責條款；責任限制；補償。
免責條款
所有服務均按「現況」及「現有」基礎提供。上門 不承擔任何未在本條款中明確規定的明示、暗示或法定聲明及保證，包括適銷性、符合特定目的及不侵權的暗示保證。此外，上門 不會就有關本服務或透過使用本服務要求的任何服務或商品的可靠性、時間性、質量、適用性或可用性，或本服務將不間斷或無故障運行, 作出任何聲明、保證或擔保。上門 不會就第三方提供商的質量、適用性、安全性或能力作出任何擔保。您同意，在適用法律所允許的最大範圍內，所有因您使用本服務及任何相關要求的服務或商品帶來的風險僅由您自行承擔。
上門不會控制、管理或指示任何第三方提供商。第三方提供商不是上門的僱員。對於任何第三方提供商的任何作為或不作為，上門概不負責。
對於本服務提供或連結的任何用戶內容或第三方內容，上門均不控制、認可或就此承擔任何責任。上門不能亦不會聲明或保證本服務或服務器沒有病毒或其他有害組件。
責任限制。
上門 概不對有關本服務、與本服務相關或由於使用本服務而導致的間接性、偶然性、特殊性、懲戒性、懲罰性或隨之發生的損失，包括利潤損失、資料遺失、人身傷害或財產損害承擔責任，即使 上門 已被告知該等損害的可能性。上門不應就由於下列原因所導致的任何損害、責任或損失承擔責任：(i) 您使用或依賴本服務或您無法存取或使用本服務；或 (ii) 您與任何第三方提供商之間的任何交易或關係，即使 上門 已被告知該等損害的可能性。上門 不就因超出 上門 合理控制範圍的因素所導致的服務延遲或無法提供服務承擔責任。您承認，透過所要求的品牌要求提供服務的第三方提供商, 可能未獲得專業執照或許可。上門的責任受限至法律允許的範圍內。
您可以使用 上門 的服務要求第三方提供商, 並與其排定提供服務，但您同意，除本條款載明的情況外，上門 不會就有關第三方提供商向您提供的任何服務承擔任何責任或法律責任。
本條款中所列限制及免責條款並非意在限制根據適用法律不能排除的責任, 或改變您作為消費者所擁有的、根據適用法律不能排除的權利。
賠償。
您同意就任何及所有由以下原因所導致的索賠、要求、損失、義務及開支（包括律師費用）賠償上門 及其高級職員、董事、員工和代理，並保證其免受損害：(i) 您使用本服務或透過使用本服務獲取的服務或商品；(ii) 您觸犯或違反任何本條款；(iii) 上門 使用您的用戶內容為；或 (iv) 您違反任何第三方（包括第三方提供商）的權利。
6. 適用法律；仲裁。
除本條款另行載列外，本條款須受香港法律（其法律衝突規則除外）專屬管轄並且須據其解釋。1980 年維也納國際貨物銷售公約 (CISG) 不適用。因本服務或本條款引起或與本服務或本條款廣泛關聯或相關的任何爭議、衝突、索賠或爭論，包括涉及本條款有效性、解釋或其可強制執行性（任何「爭議」）均須首先強制性提起調解程序。若該等爭議未能在調解請求後六十 (60) 天內解決，該等爭議可提交仲裁，並由仲裁專門及最終解決。
7. 其他條款
侵犯版權的索賠。
侵犯版權的索賠應該發送至 上門 指定的代理。
上門 可透過以下方式發送通知：在本服務中發送一般通知、向您在 上門 帳戶資訊中登記的電子郵件地址發送電子郵件, 或向您在 上門 帳戶資訊中登記的地址寄發書面通知。您可以透過書面通信上門的地址：九龍荔枝角光昌街3號鴻昌工廠大廈2樓D2室。
受限制之項目
在適用的情況下，餐廳通過平台在區域內提供的某些項目（如酒類產品, 在餐廳可以提供的範圍內）可能基於區域的適用法律限制（「受限制項目」）。這些限制可能包括最低年齡要求。訂購受限制項目，您：（i）確認您已達到購買此類受限制項目的法定年齡，並且（ii）配送夥伴可以拒絕將受限制項目派送給任何似乎受到酒精或毒品影響的人士, 或者未能提供該區域內任何現行法律及法規所要求的任何合理和有效的年齡證明。
一般條款
您不得在未獲 上門 事先書面批准的情況下轉讓或轉移本條款整體或部分內容。您授權 上門 向下列個人或實體轉讓或轉移本條款整體或部分內容：(i) 附屬公司或聯屬公司；(ii) 上門 權益、業務或財產的受讓人；或 (iii) 併購後的繼承人。您與 上門 之間簽訂的所簽訂的合約或您使用本服務不會在您、上門 或任何第三方提供商之間建立任何聯營、合夥、僱傭或代理關係。
若本條款的任何條款根據任何法律被整體或部分被裁定為非法、無效或不具約束力，該條款或相關部份應被視為不屬於本條款，本條款的餘下條文的合法性、有效性及約束力應不受影響。在該情況下，雙方須以合法、有效且具約束力的條款（或部分）代替非法、無效或不具約束力的條款（或部分），且該等有效且具約束力的條款須在最大程度並就本條款的內容及目的與無效或無約束力條款具有相似效力。本條款構成雙方有關其主題事項的完整協議及理解，並替換及取代有關該主題事項的所有先前或同期協議或承諾。在本條款中，詞語「包括」指「包括但不限於」。